e.PN Mobile App
Install

Поширені запитання

Звярніцеся
службу тэхнічнай падтрымкі
Мы паважаем нашых кліентаў, таму, калі ласка, паведамляйце нам,
калі ў вас узнікнуць праблемы з абслугоўваннем.
Карты
What is the level of trust to our cards among media platforms?
Our cards have a high level of trust and are compatible with almost all advertising services. We actively fighting with fraudulent actions that undermine trust in our cards.
Users who violate the company's policy may be baned.
як заблокувати карту?
Go to "Cards" section. Select the card you want to block. Click the "Block" button and press Confirm.
How can I turn on the automatic card replenishment?
When the card is issued, you will be asked to add an option for an automatic replenishment of the card. If you did not use this function and wish to do it later, you need to open "Cards" section, select the card you need and click "Auto-top-up". Enter the required amount and click "Save".
What happens if you forget to top up your card on time?
In this case, your card will be blocked without further possibility to unblock it. For your convenience, use the "auto-top-up" option.
How much does the card service cost?
The card costs between $2 and $4 per month.
The service also charges a card top-up fee of 3-6,7% depending on your Grade.
Колькі часу займае афармленне карты?
Картка будзе аформлена неадкладна.
Як аформіць картку?
Navigate to the "Cards" section, click "Issue a card," select your desired BIN, click "Buy," enter the deposit amount, agree to the terms, and click "Issue a new card".
Аперацыі
Як паглядзець гісторыю транзакцый?
You can view the history of transactions in the "Transaction history" section. To do that go to the "Cards" section, select the necessary card by clicking on the icon and you will find the transaction history.
Чи можна з сервісу виводити кошти?
Yes, it is possible. The service charges a commission of 5% of the withdrawal amount. Please note that the minimum withdrawal amount is $100.
You can withdraw your deposit within 30 days from the date of deposit.
What are the terms for withdrawing funds from a card to an account?
There is no fee for withdrawing funds from a card to your Main Account. It takes up to 30 days for funds to be transferred from your card to your account balance.
Як папоўніць баланс?
Select the "Your Accounts" or "Dashboard" tab in the left menu, then the "Top Up" section. Enter the top-up amount (at least $50). Select the top-up method. Complete the transfer.
What card transactions are prohibited?
What card transactions are prohibited?

Please note that the use of the e.PN service is strictly prohibited for the following transactions:
- Transferring funds to accounts of legal entities registered in sanctioned countries prohibited by the bank's policy;
- Transfering funds to cards of other banks and services;
- Purchasing cryptocurrency;
- Topping up payment system accounts, brokerage accounts, and foreign exchange accounts;
- Paying for gambling/betting and dating services.

If you violate the rules, your account will be blocked without the right to a refund.
More detailed information on sanctioned countries and prohibited transactions can be found in the Sanctions Compliance Policy and in the Supplementary Terms of Service for the Virtual Card.
Акаўнт
Чаму неабходна верыфікаваць акаўнт?
Verification helps ensure stability and security.
- Unlimited card issuance and access to additional BINs.
- It's easier to restore your account if you lose access, and easier to prove you're the cardholder in case of disputed transactions.
- We comply with bank and regulatory requirements (KYC/AML) to ensure your payments don't raise suspicion.
Якая мінімальная сума дэпазіту?
A minimum deposit amount for the personal account replenishment is $50.00.
When issuing a card, the minimum deposit amount is $1.00.
Сметніцы
Which BINs are best for Facebook/Google/TikTok, etc.?
This information can be found on the card issuance page. You can access this section through the "Cards" tab on the left or through the Dashboard.
In the payment verification tool, select the platform you need and see which BINs were successful.
You can also always contact our support team regarding BIN selection (Telegram bot).
Што такое BIN?
Bank identification number (BIN), it defines the payment system of the card (Visa, MS, etc.), the country of the issued card, the bank that issued the card, etc.
Іншае
What if I don't have access to a computer but need to top up my card?
To top up your account or card, you can also use our official Telegram bot or the mobile app:
- App Store
- Android
- AppGallery
Support service operating hours?
Our support works 24/7, including weekends and holidays.